ZRG represent Pakistan in Dubai software expo.
ZRG international, the market leader in contact center technology recently participate in Middle East call center 09 (MECC 2009) exhibitions at the Dubai international convection and exhibition center from Feb. 4-5, 2009. MECC 09 consisted of a high level conference and exhibition which gave a comprehensive update on the best practices and proven techniques and technologies for today’s evolving contact centers. This exhibition and a conference were attended by corporate executive, IT managers and other call center professionals. ZRG team displayed their innovative solution suite including IP contact center, CRM, outbound campaign management, call recording and evaluation tools and contact center quality management solutions. Latest contact center technology and solution were on display at MECC 09 and most of the delegates and visitors of the event acknowledged the true potential of the contact center technology in improving the services experience of customers. Visitors showed eagerness to learn about the best practices, innovative ideas and ways to enhance their customer service operations.
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