ZRG represent Pakistan in Dubai software Expo

ZRG represent Pakistan in Dubai software expo.

ZRG international, the market leader in contact center technology recently participate in Middle East call center 09 (MECC 2009) exhibitions at the Dubai international convection and exhibition center from Feb. 4-5, 2009. MECC 09 consisted of a high level conference and exhibition which gave a comprehensive update on the best practices and proven techniques and technologies for today’s evolving contact centers. This exhibition and a conference were attended by corporate executive, IT managers and other call center professionals. ZRG team displayed their innovative solution suite including IP contact center, CRM, outbound campaign management, call recording and evaluation tools and contact center quality management solutions. Latest contact center technology and solution were on display at MECC 09 and most of the delegates and visitors of the event acknowledged the true potential of the contact center technology in improving the services experience of customers. Visitors showed eagerness to learn about the best practices, innovative ideas and ways to enhance their customer service operations.

Gmail goes offline

Gmail goes offline.

Google recently announced that it’s making an offline version of its Gmail e-mail service available. The new features will be initially available to users of its Googles Apps online suite of productivity applications, which includes Gmail. With offline access, Gmail users will be able to launch the program from an internet browser to view and respond to e-mails as well as create new ones. However, the e-mails will remains in outlook until the user is connected online at which point the application sends them automatically.

Although not connected to send or receive e-mails, offline Gmail users will also still be able to perform other standard functions of the program such as “starting,” or marking individual e-mails consider a priority for viewing later. E-mails that are started in Gmail can be viewed as a list, separate from all other e-mails. The offline Gmail is built on Google’s Gears platform, which has already been used to enables offline access to google Docs, Google Reader and other third-party web application.

Acer moves into mobile phones.

Acer moves into mobile phones.

Taiwan-based computer manufacturer Acer recently announced a foray into the mobile phone market, unveiling a range of high-end handsets at an industry event in Barcelona. The group, best known for its laptops, plans to put four handsets on sale worldwide in March or April with the initial range ultimately set to number 10. the touch screen phones, mostly in back with a design that resembles the top-selling Apple iPhone, will connect to the internet via a wi-fi connection and high-speed mobile networks. The move illustrates two trends in the mobile phone industry: the growing attractiveness of the high-end market for “smart phones” and the arrival of traditional laptop computer markers in this segment. Laptop maker Toshiba already manufactures handsets and rumors abound that US rival Dell is preparing to launch a range of sophisticated smart phones enabling users to surf the internet, send emails or watch videos, sales of mobile handsets are set to fall this year for the first time according to market research group Gartner, but demand for high-end phones is set to increase. The first Acer models will be called DX900, X960, M900 and F900.

Larry page and Sergey brin

Larry page and sergey brin.

Claim to fame: founder of google, world’s largest internet company.

Larry Page and Sergey Brin are computer scientists and founders of google ins., the world largest internet company, based on its search engine and online advertising technology.

Google currently has more then 10,000 employee’s world wide, led by a management team that represents some of the most experienced technology professionals in the industry.

Larry and Sergey met at the Stanford University where they both were pursuing a Ph.D program in computer science. Together they developed and ran google, which began operating in 1998. They started google from their dormitory room with the help of inexpensive computers. The technology on which google was based was brin’s data mining system that helped build a superior search engine. They both complete their master’s from Stanford and are currently on leave from the Ph.D program.

Larry and Sergey are ranked by Forbes as the 33^rd and 34^th richest persons in the world respectively. In 2007 they were together ranked #1 of the “50 most important people on the web” by PC world Magazine.

Larry and Sergey continue to share responsibility for google’s day-today operations with Eric Schmidt (CEO and Chairman – google).

Currently serving as the president of technology, Sergey Brin, a native of Moscow, received a Bachelor of Science degree with honors in mathematics and computer science from the University of Maryland at College Park

.The Economist magazine referred to Sergey Brin as “Enlightenment Man,” and someone who believes that “knowledge is always good, and certainly always better than ignorance,” a philosophy which is summed up by Google’s motto of making all the world’s information “universally accessible and useful.”

Sergey’s research interests include search engines, information extraction from unstructured sources, and data mining of large text collections and scientific data. He has published more than a dozen academic papers. He is a recipient of a National Science Foundation Graduate Fellowship.

President of products at google, Larry Page is an honors graduate from the University of Michigan, where he earned a bachelor’s degree in engineering, with a focus on computer engineering.

In 2002, Larry was named a World Economic Forum Global Leader for Tomorrow. In 2004, they both were honored with the highest Award in engineering-the Marconi Foundation Prize in 2004 while announcing their selection, they were congratulated for their invention that has fundamentally changed the way information is retrieved today, and they joined a select cadre of 32 of the world most influential communications technology pioneers.

In 2004, sergey and larry were named “person of the week” by ABC World News Tonight.

PC magazine has listed google among the top 100 web sites and search engines (1998) and awarded it the technical excellence award, for innovation in web application development in 1999. in 2000, Google earned a webby award, a people’s voice awarded outstanding search engine, best design, most webmaster friendly search engine, and best search feature at the search engine watch awards.”

Note: this information given in this feature is update till this artical publish date.